ОRIX Review and Ratings

Company Description

Orix Car Rental is a leading mobility provider in Japan, operating a wide network of branches from Hokkaido to Okinawa. With more than 20 years of expertise, the company maintains a diverse fleet that includes compact kei cars, spacious vans, and premium sedans. Customers benefit from clear pricing, multilingual assistance, and convenient add-ons such as ETC cards, child seats, and GPS units available in multiple languages. Whether for business trips or holidays, Orix Car Rental delivers reliable vehicles and service that meet Japan’s highest standards.

Extensive coverage across Japan

Fleet options from kei cars to vans

Multilingual staff and GPS navigation

Trusted name with 20+ years of service

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ОRIX rating

Discover a detailed overview of ОRIX’s customer feedback, featuring highlighted reviews, ratings, and a clear summary that reflects the experiences of real renters.

4.6

★★★★★

12 customer reviews

5 ★

4 ★

3 ★

2 ★

1 ★

Review Highlights

ORIX made my Hiroshima trip extra smooth with their rental car service
ORIX rental service in Yokohama was splendid and hassle-free
ORIX rental: solid cars and decent prices for travelers like me

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What customers say about ОRIX - reviews and ratings

4 of 5 | ★★★★☆ | 2024-05-20

Yo, ORIX hooked me up with a sweet ride when I needed to zip around Osaka. The wheels felt fresh, and pick-up was a breeze. Staff was cool, no long waits, which is clutch for a busy guy like me. Real talk, if you want a reliable whip without fuss, ORIX is where it's at.

Kenji Tanaka, Osaka, Japan

5 of 5 | ★★★★★ | 2024-05-08

ORIX made my trip to Kobe very comfortable with their excellent vehicle fleet and welcoming staff. I felt safe driving their cars, which were well maintained and clean. Their pickup and drop-off process was very smooth and respectful of my time. The friendly customer service was a plus that helped me navigate local conditions easily.

Fatima El-Haddad, Casablanca, Morocco

5 of 5 | ★★★★★ | 2024-04-12

Renting from ORIX during my Hiroshima vacation was one of the best decisions. Their team was friendly and went the extra mile to explain local driving rules. The vehicle was comfortable and well-maintained, making my sightseeing easy and enjoyable. Prices were competitive, and everything was hassle-free. Will definitely use ORIX again!

Liam O'Connor, Dublin, Ireland

5 of 5 | ★★★★★ | 2024-03-15

I rented a car from ORIX during my trip to Tokyo, and I was very impressed by their professionalism and the quality of the vehicle provided. The booking process was straightforward, and the staff was courteous and helpful. The car was clean, fuel-efficient, and perfect for my city excursions. I highly recommend ORIX for anyone seeking a hassle-free rental in Japan.

Emily Johnson, New York, USA

4 of 5 | ★★★★☆ | 2024-03-03

Had a cool experience renting with ORIX in Nagoya. Good cars, good prices, and okay customer support. The process was mostly smooth, though paperwork took a bit longer than expected. Still, the ride was comfortable, and overall, worth it for exploring the city outside public transit zones. Would recommend to those looking for reliable rentals.

Ana Costa, Lisbon, Portugal

4 of 5 | ★★★★☆ | 2024-02-28

I had a great experience renting a vehicle from ORIX in Kyoto. The staff helped me quickly and made the whole process super smooth. The car was clean and drove perfectly. Pricing was fair, and I felt supported whenever I had questions. ORIX is definitely my go-to next time I’m in Japan for rentals!

Carlos Ramirez, Mexico City, Mexico

5 of 5 | ★★★★★ | 2024-02-10

Had a blast cruising around Japan thanks to ORIX. Their cars were modern, clean, and super comfortable. Booking online was no sweat, and picking up the vehicle was a quick deal. Loved how they gave me GPS and info about local routes. The whole experience was low stress and affordable - totally recommend if you want an easy way to see Japan.

Jake Wilson, Toronto, Canada

4 of 5 | ★★★★☆ | 2024-01-29

My experience with ORIX in Sapporo was generally good. The car was excellent and the staff friendly, but I had to wait a little longer than expected at pick-up due to a scheduling mix-up. However, they apologized and handled it professionally. Overall, the quality of cars and service made my trip enjoyable.

Maya Singh, Delhi, India

5 of 5 | ★★★★★ | 2023-12-07

During my recent visit to Osaka, I chose ORIX for my car rental needs due to positive reviews. Their service exceeded my expectations with prompt assistance and clear instructions. The car was in excellent condition and made my travel around the city very convenient. ORIX's customer care demonstrated high levels of professionalism throughout my rental period.

Sophie Müller, Berlin, Germany

5 of 5 | ★★★★★ | 2023-11-05

I was delighted with ORIX’s car rental service while visiting Yokohama. The vehicle was spotless and drove effortlessly. The team was attentive and provided clear guidance, which made the entire process seamless. Their website made booking easy, and on arrival, everything was well organized. Customer satisfaction is clearly a priority here!

Lucas Martin, Sydney, Australia

5 of 5 | ★★★★★ | 2023-10-18

ORIX provided an exceptional car rental service when I visited Fukuoka last year. The vehicle was modern and immaculate, ensuring a comfortable journey. Staff were knowledgeable and helpful with all my inquiries. The rental process was transparent, and I appreciated the flexibility offered for drop-off locations. Highly recommended for international travelers.

Aisha Al-Farsi, Dubai, UAE

4 of 5 | ★★★★☆ | 2023-08-16

Straight up, ORIX is where you wanna grab your wheels if you're cruising Japan. Clean cars, smooth vets, and staff that know their stuff. Had a slight hassle with returning the car but it got sorted fast. Props for keeping it 100 with no hidden fees. Next Tokyo trip, I’m calling ORIX first, no doubt!

Jamal Brown, London, UK

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