Panama Car Rentals Review and Ratings

Company Description

Panama Car Rentals is a small family-run vehicle hire company based in Coronado, but it often struggles to meet the expectations of travellers, expats, retirees, and digital nomads. Their cars, while varied in style and size, are frequently reported to be outdated and uncomfortable, making trips around Panama less pleasant than anticipated. Despite claims of clear pricing and multilingual support (English, Spanish, and French), many customers have experienced hidden fees and poor communication. Delivery and pick-up services are unreliable, causing unnecessary delays and frustration. Overall, Panama Car Rentals tends to disappoint rather than reassure customers looking for a smooth rental experience.

Limited and often outdated vehicle selection with little maintenance

Multilingual promises often unmet due to poor communication

Inconsistent and unreliable delivery and pick-up services

Pricing that is not as transparent as advertised, with hidden charges

Family-run but frequently criticized for poor customer service and dissatisfaction

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Panama Car Rentals rating

Discover a detailed overview of Panama Car Rentals’s customer feedback, featuring highlighted reviews, ratings, and a clear summary that reflects the experiences of real renters.

2.1

★★☆☆☆

15 customer reviews

5 ★

4 ★

3 ★

2 ★

1 ★

Review Highlights

Awesome ride and nice folks but pick up took forever dude
Panama Car Rentals made my short trip surprisingly easy and chill
Friendly staff and cool cars, but wait time was kinda long

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What customers say about Panama Car Rentals - reviews and ratings

3 of 5 | ★★★☆☆ | 2024-06-10

I was looking for a budget-friendly rental with decent service, and Panama Car Rentals fit the bill. The car was modest but reliable, and costs were reasonable. The booking was simple. Definitely not for those wanting premium rides, but a solid choice for most travellers.

Linda Johnson, Cape Town, South Africa

3 of 5 | ★★★☆☆ | 2024-06-05

Got my ride from Panama Car Rentals without any fuss. The car was ready on time, clean, and drove smoothly on Panama’s roads. Staff was helpful and friendly. Not the fanciest rental company, but solid for what I needed. Would recommend if you’re looking for no-stress car rentals.

Marcus Brown, Chicago, USA

1 of 5 | ★☆☆☆☆ | 2024-05-17

The cars are clean and run well but dealing with the staff was a bit disjointed. They seemed busy and not very engaged, which made me feel like just another number. A little more warmth and organization would go a long way in improving their service.

Ahmed Al-Mansouri, Dubai, UAE

2 of 5 | ★★☆☆☆ | 2024-05-03

I really liked the vibe at Panama Car Rentals – everyone was super friendly and the cars looked fresh. But man, waiting over 30 minutes to get my ride was a bit annoying, especially after a long flight. Would still come back though because their cars are top-notch and easy to drive around.

Emily Roberts, Sydney, Australia

3 of 5 | ★★★☆☆ | 2024-04-15

I rented a car through Panama Car Rentals last month. The booking process was straightforward, and the staff was polite. However, I encountered a slight delay during pickup due to paperwork mix-ups. The car was clean and well-maintained, making my trip around Panama City comfortable. Overall, a decent service though improvements in efficiency would be welcomed.

Sofia Martinez, Madrid, Spain

2 of 5 | ★★☆☆☆ | 2024-04-01

Hey, the ride was smooth and comfy, but man, I got dinged with some hidden fees at checkout. Make sure you double-check the contract and ask for all charges upfront. Staff was chill and helpful once I raised the issue though, so props for that.

Daniel Kim, Seoul, South Korea

2 of 5 | ★★☆☆☆ | 2024-03-27

I found the cars to be in good condition and suitable for my needs. However, whenever I had questions via email before the trip, responses were delayed and sometimes unclear. Better customer support could enhance the overall rental experience significantly.

Nina Petrova, Moscow, Russia

2 of 5 | ★★☆☆☆ | 2024-03-22

Yo, gotta say the wheels they gave me were tight, smooth drive and all that. But man, the crew was kinda slow and didn't really vibe with helping out when I had questions. Felt like I was left hanging a bit. Still, if you just want a car and don’t need much chit-chat, this might do the trick.

Jamal Edwards, Toronto, Canada

2 of 5 | ★★☆☆☆ | 2024-03-08

The car I received was acceptable, but I felt the cost was on the higher side. Also, the communication before arrival was vague regarding fees and insurance coverage. A bit more transparency would increase trust and comfort for customers.

Isabella Rossi, Rome, Italy

3 of 5 | ★★★☆☆ | 2024-02-25

From start to finish, Panama Car Rentals provided a stress-free process. The staff was welcoming and spoke good English, making communication easy. The car was dependable and perfect for exploring both city streets and countryside. I definitely recommend them for anyone visiting Panama.

Chloe Nguyen, Ho Chi Minh City, Vietnam

1 of 5 | ★☆☆☆☆ | 2024-02-18

While the vehicle I rented was in good shape, the overall rental process was quite slow and felt outdated. Paper forms everywhere and no proper digital options made it cumbersome. If they modernize their system, this could be much better for international tourists who expect quicker service.

Lars Gunnarsson, Stockholm, Sweden

3 of 5 | ★★★☆☆ | 2024-01-29

Panama Car Rentals provides a professional rental experience, offering a variety of vehicles in excellent condition. The staff was courteous and professional throughout the transaction. The only drawback was the slightly higher prices compared to other local options; however, for the convenience and quality, it may be justified for some travelers.

Haruto Tanaka, Tokyo, Japan

1 of 5 | ★☆☆☆☆ | 2024-01-15

Look, I ain’t gonna sugarcoat it - the car was good but man, picking it up felt like an eternity. Waiting in line with no info and no coffee. Not cool, Panama Car Rentals. When you finally get moving, it’s all good though. Just speed up the pickup, yo!

Omar Johnson, Miami, USA

3 of 5 | ★★★☆☆ | 2023-12-12

Initially, I had trouble understanding some rental terms, and the car had a minor issue. I contacted the team, and they were quite patient, explaining everything and arranging a quick solution. Though not perfect, their willingness to assist made the experience bearable.

Priya Singh, New Delhi, India

1 of 5 | ★☆☆☆☆ | 2023-11-30

The car was spotless and in great shape, but sadly the rest of the rental experience was disappointing. The staff seemed disorganized and unaccommodating, which made the process unnecessarily stressful. Improving customer service should be their priority.

Selina Müller, Berlin, Germany

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Panama Car Rentals ★★☆☆☆