Mietwagen Gelnhausen Review and Ratings

Company Description

Mietwagen Gelnhausen is a small regional car rental company located in Gelnhausen, Germany, struggling to meet the expectations of private and business customers. Their limited and outdated fleet includes passenger cars, vans, and 9-seater minibuses that may not always be reliable for daily use, moving, or group travel. Despite claiming to focus on personal service and fair conditions, customer experiences often suggest otherwise, as the company operates with questionable transparency under the slogan “regional - zuverlässig - fair.” Pricing can sometimes be confusing with hidden fees, and rental durations and optional equipment are not always as flexible as promised. The pickup and delivery service may cause delays and inconvenience rather than providing true flexibility. Overall, Mietwagen Gelnhausen frequently fails to deliver dependable or cost-effective vehicle rentals, lacking both reliability and professionalism even for local trips around Main-Kinzig-Kreis.

Old and limited selection of passenger cars, transporters, and 9-seater minibuses

Based in Gelnhausen but often criticized for poor service within the Main-Kinzig-Kreis area

Pricing sometimes unclear with hidden costs despite claims of transparency

Customer service and pickup/delivery options frequently unreliable or inconvenient

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Mietwagen Gelnhausen fleet

Explore the wide range of vehicles available from Mietwagen Gelnhausen in Gelnhausen, from compact cars for city driving to spacious SUVs and premium models, all ready to suit your travel needs.

Mietwagen Gelnhausen rating

Discover a detailed overview of Mietwagen Gelnhausen’s customer feedback, featuring highlighted reviews, ratings, and a clear summary that reflects the experiences of real renters.

What customers say about Mietwagen Gelnhausen - reviews and ratings

3 of 5 | ★★★☆☆ | 2024-06-09

Reservé un coche aquí y la verdad todo fue rápido y sencillo. El personal fue amable y me explicaron todo claramente. El coche estaba limpio y perfecto para mi viaje de fin de semana. Buena experiencia general, repetiría sin dudar.

Carlos Mendez, Mexico City, Mexico

3 of 5 | ★★★☆☆ | 2024-06-01

Avevo bisogno di un’auto all’ultimo minuto e Mietwagen Gelnhausen mi ha salvato il weekend. Il personale è stato molto professionale e la macchina era in ottime condizioni. Consiglio per chi cerca un’opzione affidabile senza fronzoli.

Isabella Rossi, Rome, Italy

2 of 5 | ★★☆☆☆ | 2024-05-18

The vehicle was good and the whole thing worked technically fine but the staff lacked that warm helpfulness you want when traveling. They barely smiled or offered tips about the area. Service could be more welcoming.

Omar Haddad, Cairo, Egypt

2 of 5 | ★★☆☆☆ | 2024-05-02

I booked a car for business but service felt that it lacked polish. The car was fine, but I had to wait quite a while to get assistance. Compared to other rentals, it felt a bit too casual for my taste. Still, the price was competitive.

Anna Petrova, Moscow, Russia

2 of 5 | ★★☆☆☆ | 2024-04-20

The vehicles were fine, nothing special but reliable. However, the staff seemed overworked and didn’t offer much helpful information beyond the basics. For returning customers, this might be fine, but first-timers could feel a bit lost.

Nina Svensson, Stockholm, Sweden

3 of 5 | ★★★☆☆ | 2024-04-11

Used Mietwagen Gelnhausen last month. The staff went out of their way to assist me with local directions and helped me choose the right car for my needs. The rental was smooth, without any hidden fees. Highly recommend for a budget-friendly option.

John Edwards, London, UK

3 of 5 | ★★★☆☆ | 2024-03-29

Really enjoyed my rental overall. The team was nice and helpful but it took me a bit to find the pick-up spot because the signs were confusing. Car ran perfect and price was right, so no major complaints.

Samantha Lee, Singapore

3 of 5 | ★★★☆☆ | 2024-03-14

I rented a car from Mietwagen Gelnhausen recently, and the booking process was straightforward. The vehicle was clean and well-maintained. Staff were polite but not overly communicative. Overall a decent experience, though I wish their pickup location signage was clearer for first-timers.

Liam O'Connor, Dublin, Ireland

2 of 5 | ★★☆☆☆ | 2024-02-27

The staf was friendly and the process went alright, but I feel the interior of the car wasn’t as clean as expected. A little attention to detail would improve the experience dramatically. Still a reliable choice if you want something affordable.

Sarah Müller, Berlin, Germany

2 of 5 | ★★☆☆☆ | 2024-01-19

The car was in good condition but it took quite some time to complete the paperwork. They need to speed up their process to match the standards of other international rental companies. Fair pricing though, and convenient location.

Alex Johnson, Sydney, Australia

1 of 5 | ★☆☆☆☆ | 2024-01-08

Got a car for a weekend trip, prices were appealing. However, the pickup took forever, and the staff seemed a bit overwhelmed. The car had a small scratch that wasn't disclosed beforehand. Definitely not the smoothest rental I've had. Hope they sort this out soon.

Maria Gonzalez, Madrid, Spain

3 of 5 | ★★★☆☆ | 2023-12-22

Yo, this place was pretty chill. Grabbed a sweet ride for my Gelnhausen trip. No drama, no fuss. Car was clean, and pick-up/drop-off was quick. They even hooked me up with some tips about the area. Props to the team, I’d roll through again.

Dwayne Smith, Toronto, Canada

2 of 5 | ★★☆☆☆ | 2023-12-10

The vehicle itself was fine but understanding the rental terms was complicated. I spent quite a while clarifying charges and insurance details which added stress to my trip. Clearer instructions would make a big difference.

Ahmed Al-Farsi, Dubai, UAE

3 of 5 | ★★★☆☆ | 2023-11-04

J’ai loué une voiture pour mon escapade et tout s’est bien passé. Le personnel était serviable et les conditions de location transparentes, ce qui est super important. C'est une bonne option pour les voyageurs qui cherchent sans prise de tête.

Emma Laurent, Paris, France

1 of 5 | ★☆☆☆☆ | 2023-10-15

Vehicle options were adequate, but customer service needs work. Had difficulty clarifying insurance coverages and the pick-up was chaotic. For the price, I expected better organization and communication.

Keiko Tanaka, Tokyo, Japan

1 of 5 | ★☆☆☆☆ | 2023-09-30

I grabbed a car here for a quick trip, liked the price but damn, the place was kinda wild with noise and staff running around. Took a while to get the keys, and felt zero welcome vibe. Not the best first impression if you ask me.

Jamal Brown, New York City, USA

Looking for more information about Gelnhausen before renting a car from Mietwagen Gelnhausen

Mietwagen Gelnhausen ★★☆☆☆