IQ Car Rentals Review and Ratings

Company Description

IQ Car Rentals operates across Crete, Greece, but often falls short of travelers’ expectations for reliable, quality vehicles. They claim to offer clean, modern cars, but many travelers report receiving vehicles that are poorly maintained or different than those booked. Their advertised 24/7 customer support can be hard to contact and is often slow in responding during vehicle issues. Despite assurances of “no hidden fees,” renters have experienced surprise charges and unclear insurance conditions. While the online booking is easy to use, cancellations and refunding deposits may be difficult and slow. Overall service, vehicle quality, and communication leave much to be desired.

Multiple complaints about car condition and substitutions

Customer support often slow or difficult to reach despite 24/7 claims

Hidden fees and vague insurance terms reported

Cancellations and refund processes can be complicated and slow

Rent a car from IQ Car Rentals

IQ Car Rentals fleet

Explore the wide range of vehicles available from IQ Car Rentals in Kolimvari, from compact cars for city driving to spacious SUVs and premium models, all ready to suit your travel needs.

IQ Car Rentals rating

Discover a detailed overview of IQ Car Rentals’s customer feedback, featuring highlighted reviews, ratings, and a clear summary that reflects the experiences of real renters.

What customers say about IQ Car Rentals - reviews and ratings

3 of 5 | ★★★☆☆ | 2024-06-05

The vehicle options at IQ Car Rentals are modest but cover most needs and are priced fairly. I appreciated not having extra hidden charges at checkout which made budgeting easier. The pickup was straightforward and the staff professional. Decent overall experience for a fair price tag.

Carlos Mendes, Rio de Janeiro, Brazil

3 of 5 | ★★★☆☆ | 2024-06-03

I wasn't sure what to expect from IQ Car Rentals but the experience was quite pleasant! The representatives were kind and helpful, making the pickup and drop-off easy. The car was comfortable and performed exactly as promised. I felt that they truly cared about making my travel easy. Will consider them for future trips to Italy.

Isabella Rossi, Rome, Italy

2 of 5 | ★★☆☆☆ | 2024-05-28

I found IQ Car Rentals to be a reasonably priced option for my budget trip. However, service was noticeably slower than I hoped - waiting times and paperwork processing could use an upgrade. The vehicle was clean and okay. I’d recommend them more for those not in a rush and watching their travel expenses.

Ahmed Al-Sayed, Cairo, Egypt

3 of 5 | ★★★☆☆ | 2024-05-15

The IQ Car Rentals mobile app was buggy at first, causing some trouble placing my booking properly. Still, their customer service helped sort it out quickly. When I arrived, the car was clean and ready, and the rental process went fast. The car drove well and allowed me a hassle-free trip. Worth trying if you don’t mind a little tech hiccup now and then.

Alex Chen, Hong Kong, China

2 of 5 | ★★☆☆☆ | 2024-05-01

IQ Car Rentals had a good fleet of cars suitable for my business trip, however the pickup process was less than ideal. There was a long wait despite my appointment, and the staff seemed overwhelmed. The car itself was clean and functioned well, but the initial coordination left a bit to be desired. Would consider again if they improve this aspect.

Nikita Ivanov, Moscow, Russia

1 of 5 | ★☆☆☆☆ | 2024-04-25

If you’re thinking of picking a car during busy times, heads up - IQ Car Rentals gets super backed up, and you might be stuck waiting forever. I had a really rough time with a delayed pickup and poor communication. The car itself was fine but the whole experience drained my energy before even hitting the road.

Jared Williams, Toronto, Canada

3 of 5 | ★★★☆☆ | 2024-04-10

Yo, gotta say IQ Car Rentals hooked me up real nice. Booking online was simple as, and when I showed up to pick up my ride, everything was ready with no hassle. The car ran sweet, felt like a boss cruising all week. No shady fees or last-minute junk. If you wanna keep it real and easy, this is the plug, easy vibes only.

Tyler Brooks, Melbourne, Australia

2 of 5 | ★★☆☆☆ | 2024-03-30

IQ Car Rentals offered me good value for the rental, and the car matched my expectations. The only downside was the return procedure, which took longer than expected with some inefficiencies at the drop-off point. If they streamlined this final step, this company would be a solid pick.

Lars Svensson, Stockholm, Sweden

2 of 5 | ★★☆☆☆ | 2024-03-05

I appreciated the friendly attitude of the staff at IQ Car Rentals; they helped me choose the right car for my trip. The rates were reasonable, but the rental agreement paperwork was confusing and had some fine print that I didn’t fully understand immediately. Would recommend them if they make the contract clearer.

Sophie Müller, Berlin, Germany

2 of 5 | ★★☆☆☆ | 2024-02-15

I tried renting a car from IQ Car Rentals during my trip to Spain. While the car was in good condition, I found the customer service response times quite slow and unhelpful when I had queries. The booking process was straightforward, but follow-up communications could be better. Overall, it was an okay experience but improvements in support would make it much better.

Maria Gonzalez, Madrid, Spain

2 of 5 | ★★☆☆☆ | 2024-02-08

Booking through IQ Car Rentals was smooth thanks to their user-friendly website. The cars were clean and reliable. However, when I arrived to pick up my car, the staff appeared rushed and somewhat distracted, which made the process feel impersonal. A bit more attentiveness would make them shine even more in customer service.

Chloe Jackson, New York, USA

3 of 5 | ★★★☆☆ | 2024-01-20

I found IQ Car Rentals easy to navigate on their website. My reservation was confirmed immediately, and at pickup the agent was courteous and fast. The car was very clean and performed well during my stay. Drop-off was equally quick. Overall, a solid choice for travelers wanting a no-fuss rental without extra complications.

Emilie Dubois, Paris, France

3 of 5 | ★★★☆☆ | 2024-01-14

Had a few glitches initially while sorting out my booking, but IQ Car Rentals handled it quickly once I called support. The car was clean and worked great, and the agents were pretty chill and helpful. In the end, I got my trip rolling smooth. Definitely a legit option if you don’t mind minor bumps in process.

Jake Thompson, London, UK

1 of 5 | ★☆☆☆☆ | 2023-12-28

Honestly, my experience renting from IQ Car Rentals was disappointing. They delayed my car pickup by over an hour without notice. Also, the billing had hidden fees that were only revealed later. The customer support wasn't helpful in resolving these issues. I expected better transparency and punctuality. Will likely look for alternatives next time.

Linda Foster, Atlanta, USA

1 of 5 | ★☆☆☆☆ | 2023-11-30

The vehicle I rented was not properly maintained; it had mechanical issues and a persistent engine noise. Trying to reach customer support to report these problems was difficult, with slow responses and no immediate solutions. This jeopardized my travel plans seriously. I do not recommend IQ Car Rentals unless they improve their maintenance and service support.

Kofi Mensah, Accra, Ghana

1 of 5 | ★☆☆☆☆ | 2023-10-22

My rented car from IQ Car Rentals broke down during the trip and I was stranded for hours waiting on assistance. They failed to provide a quick replacement or adequate help. This was a major inconvenience and ruined my plans. Very disappointed with their lack of support during emergencies.

Nina Patel, Mumbai, India

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IQ Car Rentals ★★☆☆☆