Hаnоi Trаnspоrt Sеrvicе Review and Ratings

Company Description

Hanoi Transport Service offers reliable private transfers, chauffeured vehicles, and group shuttle options throughout Northern Vietnam. Whether it's quick pickups at Nội Bài Airport or day-long trips to Ha Long Bay, Ninh Binh, and Sapa, the diverse fleet includes sedans, SUVs, MPVs, and minibuses. Transparent pricing, immediate confirmations, and 24/7 customer support simplify your travel experience, while skilled drivers guarantee safe and timely rides. Additional amenities like child seats, Wi‑Fi, and meet-and-greet signs can be arranged for a more comfortable journey. From business trips within Hanoi to picturesque intercity rides, Hanoi Transport Service ensures modern vehicles, adaptable schedules, and attentive service from start to finish.

Airport, city, and intercity transfers

Vehicles accommodating individuals to large groups

Clear pricing and straightforward booking

Round-the-clock support and flight tracking

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Hаnоi Trаnspоrt Sеrvicе rating

Discover a detailed overview of Hаnоi Trаnspоrt Sеrvicе’s customer feedback, featuring highlighted reviews, ratings, and a clear summary that reflects the experiences of real renters.

4.6

★★★★★

16 customer reviews

5 ★

4 ★

3 ★

2 ★

1 ★

Review Highlights

Yo, this rental joint hooked me up solid with a sweet ride in Hanoi
Exceptional cars and service; Hanoi Transport Service stands out
Unbeatable customer care and vehicles that exceed expectations every time

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What customers say about Hаnоi Trаnspоrt Sеrvicе - reviews and ratings

4 of 5 | ★★★★☆ | 2024-06-10

The car itself was excellent - clean and well-maintained. The staff were friendly but the check-in took longer than expected due to some paperwork issues. Despite that, the price was good, and the vehicle performed well all around the city. A solid rental company, but fix the delays and it’s perfect.

Ahmed Al-Farsi, Muscat, Oman

5 of 5 | ★★★★★ | 2024-05-15

This company really goes the extra mile. Each rental brought a pristine car and attentive, warm service that made my stays in Hanoi comfortable and carefree. They helped me map out routes and offered tips that enriched my trip. Truly exceptional service that sets them apart.

Isabella Rossi, Rome, Italy

5 of 5 | ★★★★★ | 2024-05-01

I gotta say, Hanoi Transport Service was legit. The whip was fresh, the prices were on point, and the crew was chill and helpful. Made cruising around Hanoi a total breeze. If you’re thinking about renting a ride, these folks got your back, no cap.

Mike Johnson, New York, USA

5 of 5 | ★★★★★ | 2024-04-22

Renting with Hanoi Transport Service was a very pleasant experience. The vehicle was spotless and well-maintained. They provided thorough instructions, making me feel safe even on unfamiliar roads. Their professionalism is impressive, and their support team promptly addressed my questions. This company truly cares about customer satisfaction.

Sophie Dubois, Paris, France

5 of 5 | ★★★★★ | 2024-04-05

I am thoroughly impressed by the quality of vehicles and the professionalism of the staff at Hanoi Transport Service. Each interaction was courteous and informative. Their dedication to ensuring a seamless rental process is evident. Highly recommend this company to visitors seeking dependable transportation in Hanoi.

Maya Gupta, Delhi, India

4 of 5 | ★★★★☆ | 2024-03-18

The car was in good shape, and booking was simple. Staff were nice but seemed a bit busy when I arrived. Overall, the experience was super positive, letting me explore Hanoi on my own terms. Price was competitive too, so I’d definitely recommend them to other travelers.

Diego Fernandez, Buenos Aires, Argentina

5 of 5 | ★★★★★ | 2024-03-08

The car was awesome! It handled tight Hanoi streets with ease and made venturing off the beaten path super easy. The rental process was fast, and the team was super friendly, giving me helpful advice on local destinations. I felt totally empowered to explore the city and beyond. Big thumbs up!

Jennifer Kim, Seoul, South Korea

5 of 5 | ★★★★★ | 2024-02-14

I had a wonderful experience renting a car from Hanoi Transport Service. Their booking process was straightforward, and the vehicle was in top-notch condition. The staff were professional and punctual, which made exploring Hanoi stress-free. Highly recommend if you want a reliable and hassle-free car rental in Vietnam’s capital.

Emily Richards, London, UK

4 of 5 | ★★★★☆ | 2024-01-30

Decent car rental with competitive prices. Vehicle performance was solid, but I had a bit of a wait during pickup. Nothing too annoying, but it's worth noting. Despite that, the team was professional, and overall it was a positive, convenient experience. Would consider using again on my next Hanoi visit.

Liam O’Connor, Dublin, Ireland

5 of 5 | ★★★★★ | 2024-01-12

Rented a car from Hanoi Transport Service during my Vietnam visit and it was flawless. The team was friendly and helpful, explaining everything clearly. The car performed great on busy Hanoi roads and surrounding areas. Made my trip more flexible and enjoyable. Highly recommend these guys!

Nkosinathi Molefe, Johannesburg, South Africa

4 of 5 | ★★★★☆ | 2023-12-10

Car was neat, and the rates were reasonable. However, I found the communication a bit slow at times, especially on the day of pickup. Still, the staff was courteous, and the vehicle ran smoothly on all my journeys around Hanoi. Overall, I’d rent again but hope they improve responsiveness in future.

Ravi Patel, Mumbai, India

5 of 5 | ★★★★★ | 2023-11-19

From booking to drop-off, everything was smooth and easy. The team was attentive to my needs and explained all details clearly, which I really appreciated. The car was clean, safe, and drove well in busy Hanoi traffic. Great service that I can confidently recommend to friends traveling to Vietnam.

Amira Hassan, Cairo, Egypt

5 of 5 | ★★★★★ | 2023-11-03

Hanoi Transport Service provided an outstanding rental experience. The car was immaculate, and pickup/drop-off were handled promptly. The staff’s professionalism and kindness made me feel at ease throughout my trip. This company offers excellent value and exceptional service in Hanoi’s competitive market.

Anna Svensson, Stockholm, Sweden

5 of 5 | ★★★★★ | 2023-10-25

I've rented from Hanoi Transport Service twice now, and both times were flawless. The cars are modern, and I never had any issues on the road. The team responds quickly to queries and offers flexible rental options. Perfect for those wanting an easy, dependable car hire in Hanoi.

Fiona Schmidt, Berlin, Germany

4 of 5 | ★★★★☆ | 2023-09-07

Yo, these folks were pretty chill and hooked me up with a sweet ride for my Hanoi trip. The prices were fair, and they helped me out with directions and local tips. Just a little wait when I picked up the car, but no biggie. Solid choice if you want to cruise Hanoi without burning a hole in your wallet!

Carlos Mendez, Mexico City, Mexico

4 of 5 | ★★★★☆ | 2023-08-20

No stress at all with these guys. The ride was sweet, and they hooked me up quick. Some small mix-ups with timing, but nothing crazy. Felt like cruising Hanoi in style without any headaches. Good crew, cool cars, easy going.

Jake Thompson, Sydney, Australia

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Hаnоi Trаnspоrt Sеrvicе ★★★★★