Black Car Rental Review and Ratings

Company Description

Based in Cancun, Black Car Rental Cancun offers car hire services across Cancun, Playa del Carmen, and the Riviera Maya. They serve tourists, local residents, and corporate clients from offices in downtown Cancun, the Hotel Zone, and Cancun International Airport. Their fleet features a variety of vehicles including economy and compact cars, SUVs, Jeeps, mini-vans, full-size vans, and luxury cars, all recent models with competitive pricing. Offices operate daily from 8 am to 8 pm, with the airport location providing free 24/7 pickup and drop-off. Rentals include insurance, free mileage, extra drivers, applicable taxes, and clear, all-inclusive pricing with no hidden costs.

Vehicle types: economy, compact, SUVs, Jeeps, mini-vans, full vans, luxury vehicles

Locations: Cancun Downtown, Hotel Zone, Cancun Airport offering 24/7 service

All-inclusive pricing including insurance, mileage, taxes, and fees

Transparent competitive pricing—no hidden extras

Open daily with multiple pickup/drop-off points

Rent a car from Black Car Rental

Black Car Rental fleet

Explore the wide range of vehicles available from Black Car Rental in Cancún, from compact cars for city driving to spacious SUVs and premium models, all ready to suit your travel needs.

Black Car Rental rating

Discover a detailed overview of Black Car Rental’s customer feedback, featuring highlighted reviews, ratings, and a clear summary that reflects the experiences of real renters.

What customers say about Black Car Rental - reviews and ratings

5 of 5 | ★★★★★ | 2024-06-02

I rent cars frequently while traveling, and Black Car Rental stands out for its professionalism and the pristine condition of its vehicles. The booking process was flawless, and the car was delivered promptly. Returning the vehicle was just as smooth. They made my Cancun journey much more comfortable, and I have nothing but praise for their consistent quality of service.

Hiroshi Tanaka, Tokyo, Japan

5 of 5 | ★★★★★ | 2024-05-22

If you’re in Cancun and need a ride that’s solid and won’t break your vibe, hit up Black Car Rental. Their wheels are tight, and the peeps running the show are straight-up legit. No BS, just clean cars and easy-going service. I rolled through Cancun stress-free, thanks to them. Real talk, this is the spot for rentals!

Tyler Johnson, Los Angeles, USA

5 of 5 | ★★★★★ | 2024-05-12

Our experience with Black Car Rental in Cancun was exceptional. The booking process was straightforward, and the staff was very professional and friendly. The car we rented was clean, well-maintained, and perfect for exploring the city and nearby beaches. We truly appreciated their punctuality and clear communication. Highly recommended for anyone wanting hassle-free car rental services.

Emma Johansson, Stockholm, Sweden

4 of 5 | ★★★★☆ | 2024-05-01

We got a decent car for a fair price from Black Car Rental. Nothing fancy, but it worked well for our city explorations and beach runs. We had some minor issues with GPS connectivity but overall, the car was clean and fuel efficient. Staff was helpful and friendly, which added to the positive vibe despite that small hiccup.

Carlos Silva, São Paulo, Brazil

5 of 5 | ★★★★★ | 2024-04-28

As a local, I was impressed by Black Car Rental’s quality and professionalism. Their fleet is modern, and the cars are very well maintained. The team is friendly and knowledgeable, making the process quick and easy. Renting with them enhanced our holiday experience, giving us the freedom to explore with confidence and comfort.

Javier López, Mexico City, Mexico

5 of 5 | ★★★★★ | 2024-04-20

Black Car Rental felt like a boutique rental agency, blending professionalism with personal care. They helped me choose the right car, explained everything clearly, and made the pickup and return processes simple. The vehicle was spotless and comfortable. Their service made my trip to Cancun extra special. Highly recommend them to travelers who value attention to detail.

Olivia Wright, Toronto, Canada

4 of 5 | ★★★★☆ | 2024-04-08

Yo, Black Car Rental hooked us up with a sick ride right on time. The crew was super chill and easy to deal with. The car ran smooth, and it was clean AF. Made driving around Cancun super easy and fun. For real, these guys know what's up when it comes to car rental. Next trip, I’m hitting them up again for sure!

Marcus Green, Austin, USA

4 of 5 | ★★★★☆ | 2024-03-18

The car itself was excellent, very clean and ran without any issues. However, there was a minor delay during the pickup, which was a bit frustrating after a long flight. The staff explained the reason, and they were courteous throughout. Overall, the process was smooth, and I enjoyed my time with the rental car. Worth considering for your Cancun trip.

David Brown, London, UK

5 of 5 | ★★★★★ | 2024-03-15

Booking at Black Car Rental was a breeze – the staff was warm and handled our requests with care. The vehicle was perfect and suited our needs for beach trips and exploring local spots. Everything, from pickup to drop-off, was handled efficiently and without fuss. It was a real pleasure to rent from such a customer-focused company during our Cancun vacation.

Isabelle Dubois, Paris, France

5 of 5 | ★★★★★ | 2024-03-05

Black Car Rental truly exceeded our expectations! Their team was welcoming and eager to assist us, making pick-up and drop-off effortless. The car was immaculate and ran perfectly, which allowed us to fully enjoy our Cancun holiday without any worries. I highly recommend this company to anyone visiting the area - it’s the best way to get around comfortably.

Aisha Mbatha, Cape Town, South Africa

5 of 5 | ★★★★★ | 2024-02-28

I’ve rented from Black Car Rental twice now and both experiences have been fantastic. The cars are modern, clean, and have no surprises. Pricing is competitive, and communication is clear from booking to drop-off. The team is friendly and professional. They really understand how to make traveling easier. I trust them completely and recommend without hesitation.

Megan Smith, New York, USA

4 of 5 | ★★★★☆ | 2024-02-18

The rental price was very fair, and I got a classy car in good condition. Everything went well; staff were accommodating and answered all my questions patiently. The only downside was that the car had a slight odor when I got it, but it was manageable. Despite that, the whole experience was positive and I am happy with the service they provided.

Anna Kowalski, Warsaw, Poland

4 of 5 | ★★★★☆ | 2024-02-10

I liked the car and the overall rental price, which was reasonable. The vehicle was clean and ran well. However, I found the insurance options and coverage a bit confusing and wish they provided clearer info upfront. Aside from that, the staff was nice enough and helpful during pickup. A good experience and I’d consider renting again after some improvements.

Liam O'Connor, Dublin, Ireland

4 of 5 | ★★★★☆ | 2024-01-30

Really liked the car and the overall vibe from the team, but I had to wait longer than I thought to get the keys after arriving. They apologized and explained the cause, which was appreciated. Once in the car, the ride was smooth and the vehicle had no faults. I’d rent with them again but hope for quicker service at pickup next time.

Noah Müller, Berlin, Germany

5 of 5 | ★★★★★ | 2024-01-22

Black Car Rental impressed me with their reliability and affordability. From reservation to drop-off, everything was handled professionally. I appreciated their quick responses to my queries and the excellent condition of the vehicle. The experience made my Cancun visit much more comfortable and enjoyable. I will definitely rent from them again when visiting Mexico.

Sophia Martinez, Madrid, Spain

5 of 5 | ★★★★★ | 2024-01-05

Black Car Rental made the entire vehicle rental process super easy and stress-free. From booking online to picking up the car, it was smooth sailing. The car was spacious, clean, and functioned perfectly. Drop-off was equally convenient. Their staff were polite and professional, taking genuine care to ensure satisfaction. I’d highly recommend this company to friends and family.

Lukas Schmidt, Vienna, Austria

5 of 5 | ★★★★★ | 2023-12-29

Booking with Black Car Rental was seamless and the customer support really went above and beyond to help us choose the perfect car. The vehicle had no issues, was spotless, and performed excellently throughout our stay. The staff was warm and knowledgeable, making the whole experience stress-free and delightful. A+ service for anyone visiting Cancun!

Chloe Nguyen, Sydney, Australia

4 of 5 | ★★★★☆ | 2023-12-10

The rental car was excellent - clean, comfortable, and fuel efficient. The staff were helpful and patient. However, I recommend confirming the fuel policy in advance to avoid confusion, as it wasn’t fully clear during the contract signing. Once sorted, everything went smoothly and my trip across Cancun was really enjoyable thanks to the reliable ride.

Ananya Patel, Mumbai, India

4 of 5 | ★★★★☆ | 2023-11-14

I chose Black Car Rental based on their online reviews and wasn’t disappointed. The car was good and matched the description perfectly. The price was affordable, which was a big plus. Pick-up and drop-off were efficient, though the car could have been a tad cleaner inside. Still, a trustworthy company I’d recommend for standard car rental needs in Cancun.

Isabella Rossi, Rome, Italy

Looking for more information about Cancún before renting a car from Black Car Rental

Black Car Rental ★★★★★